Why Cyber Awareness Training Is Still Your Client's First Line of Defence

When it comes to protecting your clients from cyber threats, technology alone isn’t enough. Even with advanced solutions like Microsoft 365 MDR, backup, and endpoint protection in place, there’s still one major risk: human error.

That’s where Cyber Awareness Training comes in. It’s one of the simplest, most effective services you can offer your clients – and a great way to strengthen your relationship with them.

Why it matters

Most cyber attacks start with phishing emails. And they’re getting smarter. Scammers no longer send obvious spam – today’s phishing messages are often highly convincing and personalised. All it takes is one click on a fake invoice or login link, and attackers can gain access to systems, data, or even client funds.

Even tech-savvy users can be caught out. Overconfidence is a risk in itself. That’s why regular, realistic training is so important.

What we offer

Through Channel Host, you can provide your clients with a fully managed Cyber Awareness Training solution that includes:

• Real-world phishing simulations – so employees can practise spotting scams in a safe environment

• Ongoing training modules – short, effective lessons that fit around busy schedules

• Reporting and insights – to identify high-risk users and track improvement over time

• No technical setup required – we handle everything behind the scenes

Why your clients will thank you

Cyber awareness training reduces risk, lowers the chance of costly breaches, and shows your clients that you're helping them build a stronger, more secure business. It’s also a service that’s easy to explain, easy to sell, and genuinely impactful.

And with rising cyber insurance costs and increasing regulatory pressure, more clients are actively looking for ways to improve their security posture.

Ready to offer more?

If you’d like to start offering Cyber Awareness Training to your clients, or just want a refresher on how the service works, get in touch with the Channel Host team. We’ll help you position it, price it, and promote it to your clients with ready-made materials.

Cyber threats are evolving – and awareness is the first line of defence. Let’s help your clients stay one step ahead.