Dark Web Monitoring FAQs

If you have any questions that aren't covered here, please give us a call on 0161 850 2471

Do I need a subscription for every user?

Our Dark Web Monitoring is charged per domain, per month and includes up to 250 email addresses. If your client has more than 250 addresses to monitor, you simply add on extra subscriptions to monitor the additional addresses.

If your client has multiple domains, they will need a subscription for each.

What happens if I get an alert that my client has experienced a breach?

If you receive an alert of a potential breach then the next steps really depend on the type of breach. We will give you a guide on severity levels beforehand of which the breaches are categorised by.

An immediate password reset for the impacted account/s is always advised but our team are on hand to provide support where required.

What is the setup process?

The setup process is really simple, we just need the domain/s that your client would like to monitor.

We will input that into the software and it will automatically gather every email address linked to that domain and perform an initial scan. Once the first scan is complete, this will generate a report which you can pass to your client which will highlight any existing vulnerabilities.

How does this differ to the free tools that are available on the internet?

The key difference is the data that it checks against. Our database is the most up to date in the world and is powered by actual humans who update this daily.

Not only that but our software runs in the background 24/7 and will alert you and your client instantly of any breaches meaning you can act before it's too late.

There are many other benefits - more than can be covered here - so just give us a call if you have any questions.

Dark Web Monitoring is crucial to your client's Cyber Security Plan...

As Cyber Security specialists, we can offer your clients a Free Cyber Security Review.

All reviews are carried out by our Managing Director, Phil Donoghue (mug shot on the left!), who is a certified Cyber Essentials and Cyber Assure Assessor - he also lives and breathes cyber security!

Here's what's included with your client's Free Cyber Security Review...

• We can do the review 'as you': We appreciate that it's important for you to maintain your relationship with your client so we can conduct the review with your company hat on
• Cyber Risk Profile: A set of 10 questions that generates your client's 'Cyber Risk Score'
• Dark Web Report: A scan on your client's domain across the Dark Web and a full report of where their data exists on the Dark Web
• Educational Guides for their staff: Non-branded Guides such as 'How to spot a phishing email' and 'How to Secure your Data'
• Security Consult Call with Phil: Where Phil will get a better understanding of their business and answer and any concerns or questions they have
• A full report with recommendations: Based on our findings and their Risk Score, we will produce an easy to digest recommendations report to bolster their defences which will be sent to you (not them) for you to brand, send on and do what you like with. It's a perfect opporunity to upsell services that they need.