Salesforce Backup FAQs

If you have any questions that aren't covered here, please give us a call on 0161 850 2471

Where is my client's data stored?

Salesforce backup plays a crucial role in your client's data management strategy. It offers an additional level of safeguarding against diverse risks, guarantees compliance with regulations, and instills the confidence needed to tackle unforeseen obstacles while maintaining the seamless flow of your business operations.

It's important to note that Salesforce doesn't include data backup as a standard feature and offers it as a separate service for a substantial cost of $10,000.

Have Salesforce ever experienced a major outage?

In May 2021, Salesforce experienced a major outage to its cloud service, with multiple services impacted, including the core CRM platform.

How do I recover my client's data from the backup?

It's easy. You can effortlessly recover your client's data with a single click, choosing the specific version you wish to restore. Meanwhile, in the background, your recovery process takes place seamlessly, allowing you to continue working in the cloud.

Moreover, there are no restrictions when it comes to downloading your backup files – you can download them as many times as you need.

Is the backup approved by Salesforce?

Our Salesforce Backup is approved and will seamlessly integrate with your Salesforce account once you grant the necessary permissions on your client's account/s.

Salesforce Backup is crucial to your client's Cyber Security Plan...

As Cyber Security specialists, we can offer your clients a Free Cyber Security Review.

All reviews are carried out by our Managing Director, Phil Donoghue (mug shot on the left!), who is a certified Cyber Essentials and Cyber Assure Assessor - he also lives and breathes cyber security!

Here's what's included with your client's Free Cyber Security Review...

• We can do the review 'as you': We appreciate that it's important for you to maintain your relationship with your client so we can conduct the review with your company hat on
• Cyber Risk Profile: A set of 10 questions that generates your client's 'Cyber Risk Score'
• Dark Web Report: A scan on your client's domain across the Dark Web and a full report of where their data exists on the Dark Web
• Educational Guides for their staff: Non-branded Guides such as 'How to spot a phishing email' and 'How to Secure your Data'
• Security Consult Call with Phil: Where Phil will get a better understanding of their business and answer and any concerns or questions they have
• A full report with recommendations: Based on our findings and their Risk Score, we will produce an easy to digest recommendations report to bolster their defences which will be sent to you (not them) for you to brand, send on and do what you like with. It's a perfect opporunity to upsell services that they need.